Providence Health & Services Senior Epic Resolute PB and Claims Application Analyst - PSJH in Everett, Washington
Providence St. Joseph Health is calling a Senior Epic Application Analyst PSJH in one of the following locations: Seattle WA, Renton WA, Everett WA, Olympia WA, Spokane WA, Portland OR, Beaverton OR, Anaheim CA, Missoula MT or Anchorage AK.
We are seeking a Senior Epic Resolute PB and Claims Application Analyst PSJH to demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems. Manage more complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes. Lead activities of project team, mentor and assists others in support of applications, projects and goals. Initiate, coordinate or lead course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.
In this position you will have the following responsibilities:
Uses in-depth information and analysis to provide management with advice and counsel on a variety of business issues. Issues are often highly technical and complex in nature.
Define user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.
Work with internal and external teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in these same activities.
Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.
Applies standards, concepts and theories related to technical discipline to provide solutions to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.
Prepares documentation and assist in documenting, defining and developing workflows in collaboration with relevant stakeholders.
Ability to travel as required and perform rotational on-call responsibilities.
Required qualifications for thisposition include:
Bachelor’s Degree in Computer Science, BusinessManagement, Information Services or an equivalent combination ofeducation, skills and relevant experience.
4 years of Epic Certification with 4 years buildexperience with Resolute or Claims
7 years build analyst experience in EMR systems (maysubstitute for Epic Certification and build experience)
Competent in supporting the technical, operational, andapplication needs for appropriate highly complex application or severalmoderately complex applications from end-to-end.
Skilled trainer of team members in informationcollection, troubleshooting root cause of application failures and systemmonitoring.
Knowledgeable of application architecture with advancedskills in technical documentation of application system installations andhighly complex system flows.
Skilled development of multifaceted testing plans andprocesses for complex systems.
Skilled trainer of database configurations, complexqueries and elements.
Able to lead others in identifying ways to enhance orimprove programs, processes and systems.
Proficient in Microsoft office products.
Able to lead and mentor other leaders on internalproject work with moderate to high complexity and risk.
Demonstrated ability to network collaboratively withmembers of all business lines.
Skilled communicator, both oral and written. Skilled inworking collaboratively, courteously and tactfully with difficultsituations and/or people to recognize issues and solve problems.Consistently goes out of the way to listen, understand, and support theneeds of others in a sensitive manner.
Able to respect confidentiality of all information,especially related to patients, medical staff and employees.
Able to set challenging objectives and works againstself-defined standards of excellence to continually improve personalperformance.
Applicable Epic Certification required within 3 monthsof last class required for certification.
Certifications must be kept up to date.
Some application suites require advanced currentclinical knowledge and expertise (Pharmacist, Registered Nurse, LPN,Therapist) as demonstrated by a current state license.
Preferred qualifications for thisposition include:
EpicCertifications in Both Resolute PB Admin and Resolute PB Claims Admin
Charge RouterAdmin, Security or Benefit Engine certification or Proficiency
Any certifications relating to software
applications, technology infrastructure and or clinical specializations are an
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Information Technology
Other Location(s): Oregon-Portland, Oregon-Beaverton, Washington-Everett, Montana-Missoula, Washington-Seattle, Alaska-Anchorage, Washington-Spokane, Washington-Olympia
Req ID: 221395